ritaG-8

Problem:
The client encountered an error message after attempting to update the WPML Multilingual CMS plugin, which resulted in issues with the website translations.
Solution:
If you're experiencing similar issues after updating the WPML plugin, we recommend the following steps:
1. Create a full backup of your website.
2. Navigate to your site's files via FTP or your hosting file manager, go to

, and delete the

folder completely.
3. Download the latest version of the WPML plugin from our downloads page.
4. Go to your WordPress Dashboard, navigate to Plugins > Add New > Upload, and manually install and activate the plugin.
Please try these steps and let us know how it goes.

If this solution doesn't look relevant to your issue, please open a new support ticket with us.