Problem: The client encountered an error message after attempting to update the WPML Multilingual CMS plugin, which resulted in issues with the website translations. Solution: If you're experiencing similar issues after updating the WPML plugin, we recommend the following steps: 1. Create a full backup of your website. 2. Navigate to your site's files via FTP or your hosting file manager, go to
wp-content/plugins/
, and delete the
sitepress-multilingual-cms
folder completely. 3. Download the latest version of the WPML plugin from our downloads page. 4. Go to your WordPress Dashboard, navigate to Plugins > Add New > Upload, and manually install and activate the plugin. Please try these steps and let us know how it goes.
