Problem: Product variations do not appear on a translated language.
Solution: For the issue with product variations not appearing: - Navigate to WooCommerce > WooCommerce Multilingual > Attributes tab. - Select the attribute assigned to the product and ensure that the terms have been translated into other languages. - Scroll down and click on the Synchronize Attributes button to synchronize the attributes. - If the problem persists, go to WPML > Support > Troubleshooting, select "Product" from the dropdown under "Cleanup", and click on Synchronize post taxonomies.
For the issue with "My Account" translations:
Additionally, editing the product in the original language and making a small change to the content, then saving and updating the translation can help display attribute images on the translation category page.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket for further assistance at the WPML support forum.
Problem: The client is experiencing issues with the translation of the WooCommerce "My Account" page. The main page appears translated, but the translations do not persist on the subpages of the account.
Solution: We recommend updating the WPML and WPML String Translation plugins to their latest versions, as this has resolved the issue on a staging site. Follow the steps below: 1. Update WPML to version 4.6.10. 2. Update WPML String Translation to version 3.2.10. 3. Verify if the issue with the translation of the "My Account" page is resolved. You can refer to our documentation for automated updates: https://wpml.org/faq/install-wpml/#automated-updates
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please open a new support ticket: https://wpml.org/forums/forum/english-support/
Problem: The client is experiencing issues with WPML where product statuses are not syncing when changed to draft or deleted, and products are not being assigned to translated categories in other languages.
Solution: 1. To address the product status synchronization issue: - Ensure that the 'When deleting a post, delete translations as well' and 'When deleting a taxonomy (category, tag, or custom), delete translations as well' options are activated in 'WPML > Settings' under 'Posts and pages synchronization'.
2. For products not attached to the translated category: - Confirm that the product is fully translated with no pending updates. - Navigate to 'WooCommerce > WooCommerce Multilingual > Categories' and click on 'Synchronize Product categories assignment in content'. - After synchronization, go to 'WPML > Support > Troubleshooting', select 'Products' from the dropdown under 'Cleanup', and click on 'Synchronize Post Taxonomies'.
3. If labels are not showing in translation: - Go to 'WPML > Settings > Custom Field Translation', click on 'Show system fields', and search for '_woodmart_new_label'. - Set the translation preference for this field to 'Copy'. - Make a minor change in the default product and update the translation to copy the settings to the translated product.
If the solution provided here is not relevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact our support forum.
Problem:
Trying to translate the filters. All of the attributes are translated, and page and HTML blocks are translated, yet in the French language only the translated Filter button appears, but two filter fields with attributes are not appearing.
