Problem: Der Kunde hat eine mehrsprachige Webseite und mรถchte wissen, ob es mit WPML AI (beta) mรถglich ist, von deutschen Seiten AI-gestรผtzte รbersetzungen in alle von WPML AI (beta) unterstรผtzten Sprachen vorzunehmen, ohne dass Englisch die Ausgangssprache sein muss. Solution: WPML AI unterstรผtzt derzeit die รbersetzung von Inhalten aus dem Deutschen ins Englische, Spanische, Franzรถsische, Portugiesische und Italienische sowie รbersetzungen aus diesen Sprachen ins Englische. Die originalen Inhalte sollten auf Deutsch erstellt werden, da diese Inhalte dann das Original darstellen und man mit WPML immer vom Original in die Zweitsprache รผbersetzt. Mehr zum Thema WPML AI finden Sie hier:
Falls diese Lรถsung fรผr Sie nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu erรถffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu รผberprรผfen, die Version der dauerhaften Lรถsung zu verifizieren und zu bestรคtigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problema: Stai cercando di tradurre i servizi utilizzando i campi dinamici di ACF sul tuo sito, ma le traduzioni non vengono visualizzate correttamente nelle pagine in italiano e spagnolo. Soluzione: Il layout ha delle condizioni specifiche che non sono state copiate in spagnolo. Dalla pagina dei layout, seleziona "tutte le lingue" dal selettore delle lingue in alto, applica le condizioni e salva. Successivamente, salva nuovamente le pagine su cui รจ applicato il layout. Questo dovrebbe risolvere il problema.
Se la soluzione proposta non risolve il problema o se sembra non essere piรน attuale, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di controllare gli argomenti noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni dei temi e dei plugin. Per assistenza ulteriore, visita il forum di supporto WPML.
Problem: El cliente intenta editar la traducciรณn de un producto en castellano, pero se abre el producto en inglรฉs sin mostrar los campos para traducir. Solution: Para solucionar este problema, recomendamos seguir estos pasos: 1. Activa el Editor de Traducciรณn: - Edita un contenido en el idioma original. - Ve a la columna derecha -> Bloque 'Idioma'. - Haz click en 'Editor de Traducciรณn'. - En la ventana emergente, activa el cambio para el contenido en todo el sitio. - Guarda los cambios y comprueba el resultado. 2. Incrementa el lรญmite de memoria de WordPress a un mรญnimo de 128Mb. Puedes hacerlo aรฑadiendo el siguiente cรณdigo en el archivo wp-config.php:
- Aรฑade el cรณdigo encima de la lรญnea /* That's all, stop editing! Happy blogging. */ Puedes comprobar el lรญmite de memoria en WPML -> Soporte. Ademรกs, hemos creado videos demostrativos que puedes ver aquรญ:
Si esta soluciรณn no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. Tambiรฉn es aconsejable revisar los problemas conocidos, verificar la versiรณn de la soluciรณn permanente y confirmar que tienes instaladas las รบltimas versiones de temas y plugins. Para mรกs asistencia, visita nuestro foro de soporte.
Problem: El cliente desea saber el costo de traducir su sitio web TurismoVasco.com a un idioma utilizando WPML y tiene dudas sobre la compatibilidad con el tema Divi. Ademรกs, experimentรณ problemas al activar WPML, lo que afectรณ la visibilidad de contenido reciente en su sitio. Solution: Para estimar el costo de la traducciรณn automรกtica, el cliente debe seguir estos pasos: 1. Ir a WPML -> Administraciรณn de traducciรณn. 2. Seleccionar parte del contenido para ver el nรบmero de palabras a traducir y utilizar la calculadora de costos disponible en https://wpml.org/es/documentation-2/traduccion-automatica-para-contenido-de-wordpress-con-wpml/precios-del-servicio-de-traduccion-automatica/#simular-el-precio-de-la-traduccion. En cuanto a la compatibilidad con Divi, WPML es completamente compatible y se recomienda seguir la guรญa de inicio en https://wpml.org/es/documentation-2/guia-de-inicio/ para configurar correctamente. Si el problema persiste o la soluciรณn proporcionada no es relevante debido a actualizaciones o diferencias en el caso especรญfico, recomendamos abrir un nuevo ticket de soporte. Tambiรฉn es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versiรณn de la soluciรณn permanente y confirmar que se han instalado las รบltimas versiones de los temas y plugins. Para asistencia adicional, visite nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: The client is experiencing an issue where they receive an error message 'Deja, Jลซs negalite perลพiลซrฤti juodraลกฤiลณ.' ('Sorry, you cannot view drafts.') when trying to review drafts after using the auto-translate feature on their website. Solution: We recommend the following steps to resolve the issue: Enable โAuto sign-in and sign-out across domainsโ Navigate to WPML > Languages > Language URL Format and check the box for โAuto sign-in and sign-out across domains.โ Then, log out and log back into your account. This adjustment helps sync login sessions across different domains and can resolve access issues. For more information, refer to Issue with reviewing translations in the queue due to permissions.
If these steps do not resolve the issue, we recommend providing your debug information for further assistance. You can find guidance on how to do this here: how to provide debug information.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to enable a Shop Manager to send strings from the String Translation page for automatic translation, but currently, this option is only available to Administrators. Solution: First, you can set the Shop Manager as a translator or translator manager by navigating to WPML > Translation Management > Translator. For more details, visit WPML Admin Capabilities. If that does not suffice, you will need to adjust their WPML capabilities to manage translation management, string translation, and translations. You can find more information on how to do this at WPML Capabilities Guide. Additionally, consider enabling all related capabilities for WPML and translation, and selectively exclude only those you do not wish to allow, such as installing plugins.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
Problem: El cliente estรก intentando traducir manualmente una pรกgina completa en su sitio, pero enfrenta problemas para guardar la traducciรณn debido a carteles de colores que impiden cerrar y avanzar. Ademรกs, el cliente pregunta si es posible traducir pรกginas enteras de una vez sin tener que hacerlo frase por frase. Solution: 1. Para resolver el problema de los carteles de colores y poder guardar la traducciรณn, recomendamos seguir los pasos descritos en este video que muestra cรณmo asignar correctamente las etiquetas HTML al contenido traducido: https://drive.google.com/file/d/1xrS6Zjv5-2Xgw7nwLFTDETBOv1EOBFiC/view?usp=drive_link 2. Si deseas traducir toda la pรกgina de una vez, puedes utilizar la traducciรณn automรกtica, aunque esto tiene un costo. Para mรกs detalles sobre cรณmo usar la traducciรณn automรกtica, consulta la siguiente guรญa: https://wpml.org/es/documentation-2/traduccion-automatica-para-contenido-de-wordpress-con-wpml/
Si la soluciรณn proporcionada no resuelve tu problema o si la informaciรณn parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. Tambiรฉn te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versiรณn de la soluciรณn permanente y confirmar que tienes instaladas las รบltimas versiones de temas y plugins.
Problem: You are working on a development site and trying to activate the OTGS plugin after uploading it. The plugin appears as activated but isn't functioning. Solution: This behavior is expected. The OTGS installer plugin remains deactivated by default; it only needs to be installed to function. To use it, navigate to Plugins > Add New > Commercial. There, you will find a list of available plugins.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: You are trying to use automatic translations for strings in WPML, but the option to translate automatically is not appearing in String Translations. Instead, you can only add strings to the translation basket, which only allows assigning them to a translator, not to machine translation. Solution: 1. To enable automatic translation for strings, you need to first send them to the translation basket and assign the translation job to a translator (you can assign it to yourself). 2. Then, navigate to WPML -> Translations, start the translation, and use the automatic translation option in the Advanced Translation Editor (ATE). Alternatively, you can install the WPML 4.7 beta version, which includes the option to translate strings automatically. However, ensure you create a full site backup before installing the beta version to avoid potential issues.
If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we recommend opening a new support ticket at WPML support forum.
