eamonnT

Problem:
The client is experiencing issues with the Spanish translation of their homepage using WPML and Thrive Architect. They are unable to properly format the translated content and are seeking a way to delete unwanted widget translations and improve future translation formatting.
Solution:
We have identified that the Thrive Architect plugin is not compatible with WPML's Advanced Translation Editor, as mentioned in our documentation here. To resolve the issue, we recommend the following steps:
1. Delete the translated page that is not formatted correctly.
2. Duplicate the original page using the method outlined in our documentation here.
3. Manually translate the duplicated page.
If further assistance is needed, we can provide a screen recording to help guide the client through the process.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket here.