Problem: The client wanted to display the language text next to the flag in the main menu only after clicking the flag to show the submenu. Solution: We suggested the following steps: 1. Navigate to WPML -> Languages -> Menu language switcher. 2. Adjust the language switcher settings to show the names of the languages by clicking on the pencil icon. 3. Add the following CSS code to the style.css file in the root folder of the website's theme:
If that does not work, we recommended trying to target the current language menu and the sub-menu items separately with this CSS:
.gp-nav .menu li a .wpml-ls-display{ display: none; } .gp-nav .menu li .sub-menu li a .wpml-ls-display{ display: inline-block; }
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The client is experiencing issues with the WPML plugin where the gallery content is not being duplicated correctly when creating translations for new languages. Specifically, the gallery content is not pulled through when using the 'Copy Content from English' feature for Arabic and French translations, although it previously worked for Spanish.
Solution: We recommend ensuring that the 'duplicate media' checkboxes are checked when translating pages. Instead of using the 'copy' option, it is better to use the 'duplicate' option for media items. This will create new entries in the database for the translated image captions, titles, meta text, and other information, which is necessary for the translations to work correctly.
If you're experiencing this issue, we suggest you: 1. Check the 'duplicate media' checkboxes in the Media attachment section on the edit page screnn. 2. Use the 'duplicate' option when translating pages to ensure all media content is properly duplicated.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client was experiencing an issue where duplicating a published post resulted in the duplicate being immediately published, rather than staying in draft as expected. Solution: We explained that the behavior observed is by design in our plugin. When using the "duplicate" feature, the status of the original page or post is copied to the duplicate. Therefore, if the original is "published", the duplicate will also be "published". We asked the client to share more about their workflow to understand why they are duplicating pages or posts that aren't ready to be displayed, so we could suggest a more suitable alternative workflow.
If this solution is not relevant to your situation, because it might be outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact our support forum.
