Problem:
experiencing an issue where the Translations Screen in WPML displayed the message 'Jobs could not be loaded' and did not show any translation jobs. The screen for String Translations indicated 'Waiting for Translator' and did not allow editing of pending translations.
Solution:
The issue was caused by a conflict with another plugin. Deactivating non WPML plugins resolved the issue.
Problem: The client is experiencing an issue where the English menu is missing in the WP Admin → Appearance → Menus, despite being visible on the frontend. Additionally, the French and German menus appear outdated in the admin panel, although WPML → WP Menus Sync indicates that the menus are synchronized. Solution: 1. Perform WPML Troubleshooting Steps: - Navigate to WPML → Support → Troubleshooting in your WordPress dashboard. - Under the 'Clean up' section, click the following buttons one by one: - Synchronize posts taxonomies - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Synchronize local job IDs - Fix Terms count - Fix post assignment for translations 2. Check and Re-assign Your English Menu: - After the troubleshooting steps, go to Appearance → Menus. - Use the language switcher to select English. - If the English menu still does not appear, go to Manage Locations and assign the correct English menu. 3. Synchronize Menus for French and German: - Ensure the English menu is displayed and assigned, then go to WPML → WP Menus Sync and synchronize the French and German menus. 4. Verify Menu Item Translations: - Check that all menu items are properly translated, possibly using WPML → String Translation for custom link labels.
If these steps do not resolve the issue or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate the 'Table of Contents' title generated by Rank Math's TOC block on your multilingual WordPress site using WPML. Despite providing translations in WPML's String Translation and clearing all caches, the TOC title remains in English across all language versions of the site. Solution: We recommend following these steps to ensure the TOC title is translated correctly: 1. Go to WPML → String Translation. 2. Enable the option 'Look for strings while pages are rendered'. 3. Navigate to the page where untranslated strings are displayed. 4. Return to WPML → String Translation, disable the option, and verify if a new string has been registered. 5. Translate the string.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client is attempting to translate the 'Table of Contents' title generated by Rank Math's TOC block on a multilingual WordPress site using WPML. Despite translating the string in WPML's String Translation and clearing all caches, the TOC title remains in English across all language versions of the site. Solution: If you're experiencing this issue, we recommend checking the following: 1. Ensure that the string 'Table of Contents' is correctly registered in WPML's String Translation. If not, you might need to manually add it. 2. Verify that there are no compatibility issues between WPML and Rank Math by checking the versions you are using against our known issues page. 3. Make sure that the language switcher is correctly configured to change languages dynamically based on the site's current language setting.
If these steps do not resolve the issue, or if the solution provided here becomes outdated or does not apply to your case, we highly recommend opening a new support ticket. Additionally, always ensure that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: The client needs a dedicated French (Morocco) version of their WooCommerce site with unique pricing in MAD for Moroccan visitors. They are considering using geolocation-based redirection or dynamic currency switching with WPML while using caching plugins like WP Rocket, but are concerned about compatibility issues.
Solution: We recommend using the "Currency by Location" feature of "WooCommerce Multilingual & Multi-Currency", which works with the Geolocation feature of WooCommerce. This requires a MaxMind API key, which can be set up following the guide at https://woocommerce.com/document/maxmind-geolocation-integration/. Note that this feature only works for logged-in users.
Additionally, you can use the wcml_geolocation_get_user_country filter hook to override the default geolocated country based on the billing or shipping address instead of the IP address.
If this solution does not fully address your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
