Problem: The client is unable to replace a logo image with its English version when the site is translated using Elementor and Woodmart child template. Solution: We recommended checking the translated image ID in the WPML String Translation page. Here are the steps we followed: 1. Navigate to the WPML String Translation page. 2. Search for the original image ID. 3. Replace it with the English version image ID. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is using the Robo Gallery plugin and has issues with media titles not translating to the selected language, despite running a full site translation and translating individual media items. Solution: 1. Go to WPML->Settings->Media Translations. 2. Disable 'Automatically detect best options for translating image texts (alt, caption, title)'. 3. Click on 'Setup Manually'. 4. Enable 'Translate Media Library texts (alt, caption, title) when translating content'. 5. Create a dummy post, add a gallery including all images from a gallery that's not translated. 6. Publish the post and auto-translate this post; the media files should translate as well. 7. Check on the front-end if the gallery shows the translations. If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
