Problem: The client was unable to display the main menu in different languages with the correct submenus, even after attempting to synchronize the menus multiple times in WPML -> WP Menu Sync. Instead, they encountered English category items without any order. Solution: We identified that the Translation preference for certain custom fields was set to "Copy", which caused the default menu to be replicated across other languages. To solve this, we:
Changed the Translation Preference to "Translate".
Removed the existing translated menu.
Resynchronized the Menu using WPML -> WP Menu Sync.
After these changes, the correct translated menu items began to appear for several languages. For languages where the menu is still not displaying correctly, we recommend the following steps:
Go to "Appearance > Menus" in the WordPress dashboard and click on the Pencil icon next to the language with the incorrect menu.
Delete the existing menu for that language and clear both the site's cache and the browser's cache.
Proceed to "WPML > WP Menu Sync" and synchronize the menu by following the instructions in our guide: Translating Menus.
Please repeat these steps for each language where the menu isn't showing correctly. If this solution doesn't look relevant, please open a new support ticket in our support forum.
Problem: The client wants to duplicate the German language setup for a new Austrian language version on their website, including duplicating strings and taxonomy data, and managing PO/MO files for translation. Solution: 1. To duplicate content from one language to another, follow the steps outlined in this forum post. 2. Strings cannot be duplicated directly; they must be translated. Manual translation can be done following the guide here: String Translation. Alternatively, use automatic translation for bulk operations as described here: Automatic Translation. 3. For syncing taxonomy data, refer to this forum discussion. 4. To manage PO/MO files, export the German translations and import them for the Austrian language as detailed here: Import/Export PO. Note that this process needs to be done per text-domain, which might be time-consuming.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
