Problem: When pressing the translate icon (+) on the product page, instead of redirecting to add an Arabic translation page, it redirects to the Translations queue page. Solution: We recommend following the steps outlined in a similar issue discussed in our forum if you have used it recently, the All-in-One WP Migration plugin to migrate the site. You can find the detailed steps here: https://wpml.org/forums/topic/cannot-translate-3/#post-17937026. If the problem persists after following these steps, please install the Adminer plugin to allow us to access your database for further investigation. Additionally, we will require FTP access details.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue still persists, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where pressing the translate button on the product page redirects to the translations queue page instead of performing the expected action. Solution: We recommend continuing the conversation in the existing support ticket where we are already assisting the client. This will help keep all information organized and allow us to address the issue more effectively.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
