Problem: You are trying to translate the Blurbs under 'METAL INDUSTRIEL HISTORY' using WPML in Divi 5, but they are not appearing in the Advanced Translation Editor. You have updated the wpml-config.xml and made changes to the English page. Solution: The issue arises because Divi 5 has transitioned from using shortcodes to Gutenberg blocks, which necessitates a new integration approach. Currently, only a limited number of specific blocks are supported by WPML. Full support for all blocks is planned once Divi 5 reaches its beta stage. For now, you can use a working XML configuration found in a German support thread here: https://wpml.org/de/forums/topic/divi-elemente-nicht-sichtbar/#post-17147476 Additional technical details are available at: https://github.com/OnTheGoSystems/wpml-config/pull/443/commits/aa67aff1e407f4f2b6dc9c07ba51fb8fb5186197
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: The client reported slow page generation times in the admin panel, particularly when using the VikBooking plugin or general admin pages. They noted significant memory usage and load on WPML-related calls via Query Monitor, despite having Redis Object Cache and WP Rocket active. The client also inquired about integrating VikBooking with WPML for multilingual support, including translating booking texts and emails.
Solution: We addressed the performance issues by suggesting the client enable WordPress's debug mode to identify specific errors causing the slowdown. Instructions were provided to modify the
wp-config.php
file to enable detailed logging. For the integration of VikBooking with WPML, we clarified that VikBooking is not officially compatible with WPML. We provided links to developer guides on achieving WPML compatibility and a list of officially compatible booking plugins as alternatives. Additionally, we offered a sandbox site for testing VikBooking with WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
The client reported that the EN flag switcher was not functioning correctly at all times.
Solution:
We identified that the issue was due to a conflict with the WPML switcher snippet. We recommended the following steps:
1. Disable the WPML Switcher snippet. 2. Clear all types of caches, including server, browser, and plugin caches. 3. Visit Settings >> Permalinks in the WordPress dashboard and resave the settings.
Additionally, if the site is hosted on One.com and uses Hostinger must-use plugins, we advise:
1. Remove the Hostinger MU plugins from
/wp-content/mu-plugins/
. 2. Clear all types of caches again. 3. Check if the issue is resolved.
If these steps do not resolve the issue or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.