Проблема: Клиент пытается перевести раздел FAQ на своем сайте, который является частью плагина SASWP, используя WPML. При переводе страницы раздел FAQ остается на английском языке, несмотря на следование руководству. Решение: Вам следует ознакомиться с документацией по регистрации пользовательских виджетов для перевода, доступной по ссылке: https://wpml.org/documentation/support/multilingual-tools/
Если данное решение оказалось неактуальным или не подходит под ваш случай, мы рекомендуем открыть новый тикет поддержки. Также рекомендуем проверить связанные известные проблемы (https://wpml.org/known-issues/), убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problema: Le traduzioni si fermano in revisione e non mostrano tutto il testo, lasciando le pagine tradotte solo parzialmente. Soluzione: problemi noti e di verificare che si stia utilizzando la versione più recente del fix permanente, oltre a confermare che tutti i temi e i plugin siano aggiornati. Se il problema persiste, si raccomanda di aprire un nuovo ticket di supporto sul forum di supporto WPML.
Problem: You are experiencing issues with your website after installing WPML on a site using the Elementor editor and the Hello theme. Specifically, the content below images shifts downward on translated pages, and sometimes on the original page. Additionally, images do not display in new browsers or incognito windows. Solution: We recommend first disabling WPML temporarily to check if this resolves the issue. This step will help determine if WPML is causing the problem. If the issue persists even after disabling WPML, it might be related to another aspect of your website setup. Furthermore, we suggest following the steps outlined in our guide on how to translate an Elementor website with WPML. You can find the guide here: How to Translate an Elementor Website with WPML. Please ensure to back up your database before making any changes to avoid data loss.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket with us for further assistance.
Problem: If you're experiencing an issue where clicking 'View' on an order in the 'My Account' page redirects to the wrong page when WPML is active, and deactivating WPML resolves the issue, you might be facing a compatibility problem between WPML and the CheckoutWC plugin. Solution: 1. We recommend setting up a test environment to isolate the issue. You can use a sandbox site provided by us to install and set up the CheckoutWC plugin and verify if the problem persists. 2. Check if the 'order-received' endpoint is correctly translated in Woocommerce -> Woocommerce Multilingual & Multicurrency -> Store URLs tab. 3. Follow these steps: - Create a full site backup or set up a staging site. - Update any outdated plugins and themes. - Flush any cache memory. - Deactivate all plugins, including WPML ones, and activate a default WordPress theme like Twenty Twenty. - Re-save the permalinks. - Reactivate the WPML plugins, Woocommerce, Woocommerce Multilingual & Multicurrency, and CheckoutWC plugin. - If the issue disappears, reactivate your theme and other plugins one by one to identify the culprit.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: Sie haben das Plugin Caddy Sidecart verwendet und alle wichtigen Strings auf Deutsch übersetzt, die Standardsprache Ihrer Webseite. Jedoch sehen die Besucher der englischen Webseite jetzt nur noch die deutsche Übersetzung und nicht die englische Variante. Solution: Das Caddy Sidecart Plugin ist leider nicht mit WPML kompatibel und nicht für mehrsprachige Websites vorbereitet. Wir empfehlen Ihnen, den Autor des Plugins zu kontaktieren, damit er das Plugin WPML-kompatibel macht. Da dies einige Zeit in Anspruch nehmen kann, könnten Sie alternativ nach anderen Plugins suchen, die bereits mit WPML getestet wurden. Ein Beispiel hierfür finden Sie unter https://wpml.org/plugin/side-cart-woocommerce/.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme unter https://wpml.org/known-issues/, bestätigen Sie die Version der dauerhaften Lösung und stellen Sie sicher, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben.
You are using Divi and WPML and have uploaded translations directly on the Divi theme builder language page without using WPML for Dutch and Spanish. As a result, Divi theme builder templates are being deleted automatically, and WPML still shows translations as in progress despite them being fully translated.
3. Use the language switcher to switch to the secondary languages and delete the previously translated templates, ensuring to also remove them from the trash.
4. Save your changes in the Divi Theme Builder.
5. Finally, go to WPML->Translations Management and re-translate the templates.
This approach should resolve the issues of templates being deleted and the incorrect translation progress status. If this solution does not apply to your case, or if it seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: The client is facing an issue where a static block does not appear on the Arabic translation of the shop page in the Elessi theme, despite being visible in the English version. The root cause is identified as the missing breadcrumb in the Arabic page, which affects the display of the static block set to appear after the breadcrumb. Solution: First, ensure that the breadcrumb is visible on the page by setting the custom field
_nasa_show_breadcrumb
to "Copy". To do this, navigate to WPML > Settings > Custom Field Translation, click "Show system fields", find the field
_nasa_show_breadcrumb
, and set it to "Copy". After this, retranslate the Shop page. Additionally, when translating the static block, use the Advanced Translation Editor's search bar to find and translate all URLs by typing "http".
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: Der Kunde hat Probleme mit der Anzeige übersetzter Seiten, insbesondere im Menü und bei der Verwendung des Spectra Block "Heading". Die Seiten sind im Manager als übersetzt markiert, werden jedoch auf der Website nicht in der übersetzten Version angezeigt. Solution: 1. Für die Menüübersetzung unter dem Astra Theme sollten die Menüs unter Design > Menus erstellt und übersetzt werden. Anschließend kann die Synchronisation der Menüs unter WPML > WP Menus Sync durchgeführt werden, um die Menüs in allen Sprachen automatisch zu erstellen. Falls benutzerdefinierte Menüelemente verwendet werden, müssen diese unter WPML > String-Übersetzung oder direkt in jedem Menü angepasst werden. Weitere Informationen finden Sie in der Anleitung: Übersetzen von Menüs. 2. Bei Problemen mit dem Spectra Block "Heading" sollte eine benutzerdefinierte XML Konfiguration unter WPML > Einstellungen > Benutzerdefinierte XML Konfiguration hinterlegt werden. Hier ist die notwendige Konfiguration:
<wpml-config>
<gutenberg-blocks>
<gutenberg-block type="uagb/advanced-heading" translate="1">
<xpath>//*[self::h1 or self::h2 or self::h3 or self::h4 or self::h5 or self::h6 or self::p]</xpath>
<xpath>//div/div[@class="uagb-heading-text"]</xpath>
<xpath>//div/p[@class="uagb-desc-text"]</xpath>
<key name="customUrl"></key>
</gutenberg-block>
</gutenberg-blocks>
</wpml-config>
Nach dem Hinterlegen der Konfiguration sollte der betroffene Block auf den originalen Inhalt editiert, die Seite gespeichert und die Übersetzung erneut durchgeführt werden.
Falls diese Lösungen nicht relevant sind, weil sie veraltet sind oder nicht auf Ihren Fall zutreffen, empfehlen wir, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (related known issues) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: The client is experiencing a difference in the menu layout between the English and Danish versions of their website. Solution: We recommend checking if the header was created using the Global Header feature in Divi's Theme Builder. If so, go to WPML → Translation Management, select the header template, and send or resend it for translation. This step should help in completing its translation and ensuring consistency across different languages. For a detailed guide on how to translate theme builder templates using WPML, please visit Translate the Footer Template.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
