Problem: The client is developing a website and received a notice from WPML about a change in the site's URL. The client is unsure which option to select regarding whether the site has moved or is just a copy. Additionally, the client is planning to move the website to production soon and seeks guidance on using WPML without issues in the new environment. Solution: We confirmed the alias domains linked to the client's development site URL, which explained the WPML notice. We resolved the immediate issue through troubleshooting. For the upcoming site migration to a new domain, we advised the client to follow the steps in the WPML documentation on using the Advanced Translation Editor during site moves or copies. This includes completing the migration wizard, which can be found here: Completing the Migration Wizard.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client reported issues with product panes displaying incorrectly in different languages and header images appearing twice when switching to the French language on their e-commerce site. Solution: We addressed the product pane issue by correcting the template settings in Woo Template > Item product catalogus home, which had lost their synchronization. For the header image duplication, specific adjustments were made to prevent the extra template part from being invoked. Regarding the untranslated button texts, we directed the client to a specific support forum thread for ongoing assistance with string translation. If you're experiencing similar issues, we recommend checking your template settings for synchronization and reviewing your translation settings for any missing translations. Additionally, for unresolved issues or if the solution provided here does not apply to your case, please visit our support forum. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
