Problem: If you're trying to link your ChatGPT API key to WPML for handling translations instead of purchasing credits. Solution: We currently do not support the functionality to use API keys from DeepL, Google, Microsoft, or ChatGPT for automatic translations. For more details, please visit Why can't I use my own DeepL, Google, or Microsoft API key for automatic translation?
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
to false for all existing and new posts and pages to prevent content on translated pages from being overwritten when the default language page is updated. Solution: We recommend overriding the default value of
ACFML_REPEATER_SYNC_DEFAULT
in your theme’s functions.php file by adding the following code:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: The client reported an issue with incorrect URL slugs in different languages on their website. Specifically, the URL slug did not translate correctly for subpages in Slovenian and Croatian, showing 'services' instead of the correct translations 'storitve' and 'usluge'.
Solution: We resolved the issue by translating the Properties post type slug in WPML -> Settings -> Post Types Translation. After updating the slugs for Slovenian and Croatian, the URLs displayed correctly on the frontend, including subpages and menu items. For further guidance on translating page slugs, please visit Translating Page Slugs documentation.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: The client is attempting to translate media on their WordPress site using WPML but encounters issues because the media is not translated. The Houzez Theme used by the client is currently not marked as compatible with WPML, which complicates the translation process. Solution: 1. To translate media elements, follow the steps in our official documentation: WPML Media Translation Guide. 2. Meta information for images (like alt and caption) will only be translated automatically if they are used on a page or post that is translated using the WPML Translation Editor. However, since the Houzez Theme is not compatible, we recommend translating this information manually within the media library or using WPML > Media Translation. 3. For images used as a background in page builders like Elementor, ensure they are part of the content to be translatable automatically. If the image is added as a style setting (e.g., background-image), it will not be translated automatically. 4. If encountering issues with theme compatibility, inform the Houzez Support about the issues between Houzez and WPML for further assistance.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Sollte diese Lösung veraltet sein oder nicht auf Ihr Problem zutreffen, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: You are experiencing issues with plugin licenses being deactivated after setting up a domain for each language on your site. Solution: We recommend verifying your WPML subscription type. You are currently using a Multilingual CMS subscription, which allows you to install WPML on 3 production sites + 9 development sites. For more details, please check the terms and conditions related to registering sites with WPML at https://wpml.org/home/terms-and-conditions/#registering-sites-with-wpml. If this information does not resolve your issue, please provide more details or screenshots illustrating the problem, which can help us understand and address your concerns more effectively.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket. For further assistance, you can also visit our support forum at WPML Support Forum.
