Problem: Sie verwenden WPML zusammen mit dem Yoast SEO Plugin zur Erstellung einer mehrsprachigen Website. Trotz korrekter Pfade in Ihrer Sitemap sind die alternativen Pfade falsch. Dieses Problem tritt auf, wenn Sie die Beitragsseite unter 'Einstellungen -> Lesen' ändern. Solution: Das Problem ist ein bekanntes Kompatibilitätsproblem zwischen WPML und SEO-Plugins. Wir empfehlen Ihnen, die Übergangslösung auf unserer Errata-Seite zu überprüfen: https://wpml.org/errata/wpml-seo-incorrect-urls-in-sitemap-alternate-links/
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme unter https://wpml.org/known-issues/, bestätigen Sie die Version der dauerhaften Lösung und stellen Sie sicher, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: You are trying to translate a page, but the translated page does not maintain the original page template. Instead, it resets to the default template, and you see the index page instead of the expected translated page. Solution: First, ensure that the issue is not related to the Front Page settings, as confirmed in your case. Next, you should manually set the
_wp_page_template
custom field to the desired template file name for the translated page. This approach helps in overriding the default template that appears due to a possible glitch or misconfiguration.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. It's also advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client reported that the 'My Account' page was not translating properly into Dutch and Spanish, remaining in English despite other pages being correctly translated. Additionally, various WooCommerce interface strings on Dutch shop and category pages were not translating, and a specific MailPoet checkbox text on the checkout page was not displaying its Dutch translation.
Solution: We identified that the issue was due to hardcoded links in the HTML that did not include the necessary language prefix after the default site language was changed. These links needed manual correction. For the 'Add to Wishlist' string, it was incorrectly set as Dutch in WPML, and we changed its source language to English before translating it to Dutch. Regarding the MailPoet checkbox text, it was determined that MailPoet is not fully compatible with WPML, which was causing the translation issue. We recommended checking for alternative solutions or methods for this specific string.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: You are trying to translate WooCommerce categories using WPML and encountering issues with malformed category translations when using automatic translation or the 'Copy to all languages' option. After translation, all categories appear as top-level (parent) categories, and the hierarchy structure is lost. Additionally, the 'Synchronize product categories assignment in content' button doesn’t seem to automatically translate categories. Solution: To resolve this issue, we recommend the following steps: 1. Create a test product. 2. Add all the categories to this product. 3. Translate this product. After completing these steps, you should see all the categories translated with the correct hierarchy. For more detailed guidance on translating all taxonomy terms at once, please check this guide.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are unable to open the discounts page within Elementor, and the text does not appear when you click Translate. Despite enabling the 'Track where strings appear on the site' option and using String Translation, the text remains unfindable. Solution: 1. Increase WordPress Memory Limit - Access your website's files using an FTP client or your hosting control panel's file manager. - Locate the
wp-config.php
file in the root directory of your WordPress installation. - Open the
wp-config.php
file for editing. - Find the line that says
define('WP_MEMORY_LIMIT', '40M');
(or a similar value). If it's not there, add it. - Change the value to
define('WP_MEMORY_LIMIT', '256M');
or
512M
for better performance with Elementor and WPML. Ensure this line is before
/* That's all, stop editing! Happy publishing. */
. - Save your changes and upload the updated
wp-config.php
file back to your server. 2. Verify WPML Plugin Updates - Ensure all WPML components and their add-ons are updated to their latest versions in your WordPress admin dashboard under Plugins → Installed Plugins. WPML Multilingual CMS should be at least version 4.8.5 and WooCommerce Multilingual 5.5.3. 3. Translate the Page using WPML's Translation Dashboard - Use WPML's Translation Dashboard, utilizing the Advanced Translation Editor, to translate pages built with Elementor. - Navigate to WPML → Translation Dashboard.
If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with WPML after a recent update, specifically being unable to select the WordPress editor for translating products, English translations appearing in the Swedish shop sidebar, and English slugs appearing in URLs when sorting by attributes. Solution: We discovered that the plugin Product Pre-Orders for WooCommerce is causing these issues. This plugin is incompatible with WPML and has caused similar problems for other users. To resolve this, you can either contact the plugin author to inquire about a patch or solution, or you can disable and then re-enable the plugin temporarily to switch editors. If these steps do not resolve your issues or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket with us for further assistance.
Problem: You are trying to translate posts, pages, or portfolio items using WPML and encountering an issue where the AIOSEO focus keyword area doesn't display. Solution: The focus keyword is not stored in the
wp_postmeta
table but in the
wp_aioseo_post
table, which WPML cannot access. We recommend contacting the AIOSEO support team to inquire if the focus keyword can be translated.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket with us for further assistance.
Problem: The client is trying to find hreflang tags in the code and set up a canonical URL so that for both domains, it always shows the right domain. They are unsure how to locate hreflang in the code and how to configure a canonical URL for both domains to display the correct domain. Solution: We explained that if the content is duplicate or exactly the same and in the same language, it is expected that the canonical URL shows the default language/domain. This approach helps avoid penalties from Google for indexing and ranking the same duplicated content, which is considered a bad practice. For further guidance on managing duplicate URLs and canonical tags, we recommend checking these resources:
If this solution does not seem relevant or is outdated, or if it does not apply to your case, please feel free to open a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client is using the Directories Pro plugin and is facing an issue where the open/close badge is only visible in the main language (Swedish) on their site, but not in Norwegian and English. Solution: We asked the client to explain how the open/close badge is set up in the main language and to provide screenshots to better understand the configuration. This information is crucial for us to diagnose the issue and provide a specific solution. However, the client later updated that with the latest update of the Directories Pro plugin, the issue was resolved, and the open/close badge started appearing correctly in all languages.
If you're experiencing a similar issue, we recommend checking if you have the latest updates for your plugins and themes. Sometimes, updates can resolve translation-related issues. If the problem persists, please visit our support forum for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are trying to automatically translate Alt text for images on your site using WPML, but despite enabling the automatic detection option in WPML > Settings > Media Translation, the Alt text is not translating into German. Solution: 1. Update WPML Plugins: Go to Plugins → Installed Plugins in your WordPress dashboard. Look for WPML Multilingual CMS and WPML String Translation. If an update notification is present, please update them to their latest versions. 2. Confirm Media Translation Settings: Navigate to WPML → Settings. Scroll down to the Media Translation section. Ensure both Automatically detect best options for translating image texts and Translate media library texts with posts are enabled. Click Apply if you make any changes. 3. Trigger a Translation Update: Go to Pages and Edit your original English page that contains the images in the carousel. Make a minor change to the page content and click the Update button to save the page. This action helps WPML recognize and push all associated media texts for translation. 4. Check in the Advanced Translation Editor: Go to WPML → Translation Dashboard. Find your English page and click the pencil icon next to the German language to open it in the Advanced Translation Editor. Look for the Alt text segments for your images. If you see them, complete the translation and mark the translation as complete. After these steps, check your German page on the frontend to see if the Alt text is now translated correctly. If you have any caching plugins, it's a good idea to clear your site cache after making these changes.
If this solution does not resolve your issue or seems irrelevant due to outdated information or a different case scenario, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
