Problem: You need to change the URL translation for WooCommerce products. Solution: We recommend enabling the translation of the product slug by adjusting your WPML settings. Here’s how you can do it: 1. Navigate to WPML → Settings → Translated documents options and select the “Translate” option. This setting allows the slug to be translated manually. 2. If you are working with an existing product and its translation, trigger an update to make the slug appear in the Translation Editor by: a. Making a small change to the product description in the original language. b. Updating the product. c. Opening the Translation Editor for the translated product. After these steps, the slug field should be available for manual translation in the Translation Editor.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the original product page on a WooCommerce site using WPML does not correctly switch to its translated version. Instead, it redirects to the translated homepage. Solution: We reviewed the client's setup and noticed that the translated product is visible and published, but the language switch issue persists on the original product page. We recommend the following steps: 1. Ensure that the original and translated products are properly connected in WPML. This can be checked under the 'Languages' section in the WordPress admin. 2. Verify that the language switcher settings are correctly configured to redirect to the translated product pages rather than the homepage. This setting can be adjusted in WPML's 'Language URL format' settings. 3. Clear any cache on the site, as caching plugins or server-side caching can sometimes cause issues with dynamic content like language switching. 4. If these steps do not resolve the issue, we suggest checking for any custom CSS or JavaScript that might interfere with the proper functioning of the language switcher.
If the problem persists, please visit our support forum at WPML support forum for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the solution provided here becomes irrelevant due to updates or does not apply to your case, please open a new support ticket.
Problem: The client needs help setting up WooCommerce URLs for different languages using WPML. Specifically, they want the shop, cart, and checkout pages to reflect language-specific URLs. Solution: We recommend first disabling the WPML plugins temporarily to check if the issue persists. If the problem still occurs with WPML disabled, it suggests that the issue is not related to WPML but rather to the WooCommerce settings or configuration. In this case, the client should review their WooCommerce settings.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
Problem: Клиент столкнулся с проблемой, когда фильтрация по бренду "Centellian24" в многоязычном магазине WooCommerce с использованием WPML не отображает продукты, хотя они существуют и имеют установленный атрибут "brend". Solution: 1. Перейдите в WooCommerce → Status → Tools и запустите: • Regenerate product lookup tables • Regenerate the product attributes lookup table 2. Затем перейдите в WooCommerce → WCML → Status и внизу страницы нажмите Troubleshooting, после чего запустите доступные инструменты для устранения возможных проблем с синхронизацией. 3. Если проблема сохраняется, попробуйте: • Отредактировать товар на языке оригинала • Удалить у него данный бренд и обновить товар • Затем снова добавить этот бренд • Внесите небольшое изменение в описание товара • Обновите товар • Завершите перевод 4. Обновите плагин WPML до последней версии (4.9.2) и все его дополнения. Инструкции по обновлению: https://wpml.org/ru/faq/как-установить-wpml/
Если решение не помогло или кажется неактуальным, рекомендуем проверить известные проблемы, подтвердить версию исправления и убедиться, что у вас установлены последние версии тем и плагинов. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
