Problem: The client was unable to find terms related to shipping states for translation in the WooCommerce shipping calculation. Solution: 1. Navigate to WPML > Theme and Plugins localization. 2. Select the WooCommerce plugin and click the button to scan the plugin for strings. 3. After scanning, go to WPML > String Translation and search for the state you wish to translate. 4. If found, add the translation by clicking on the "+" icon next to the string. If the string is not listed, it may be necessary to search for and register the string from the Admin screen section of String Translation. For guidance on this process, please refer to our documentation: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings
If the provided solution does not apply to your situation, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client needed assistance in translating the terms 'Description', 'Reviews', 'Prev', and 'Next' on their WooCommerce product page, which is part of the 'Uncode' theme. Solution: We recommended the following steps: 1. Navigate to WPML > Theme and Plugins localization. 2. Select the 'Uncode' theme and click the button at the bottom to scan the theme for strings. 3. Similarly, scan the 'WooCommerce' plugin for strings. 4. Once the scan is complete, go to WPML > String Translation and search for the text you wish to translate. 5. If the text is found, add the translation by clicking on the '+' icon. If the text is not listed, the client may need to search and register the string from the Admin screen. We provided a guide for this process: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings
We also mentioned that if the client requires further assistance, they should not hesitate to contact us. Additionally, we advised that the solution might be outdated or not applicable to their case, and recommended checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and ensuring that they have installed the latest versions of themes and plugins. If the issue persists, we suggested opening a new support ticket at the WPML support forum.
