Problem: You are managing a multilingual website and have uploaded different language versions of a YouTube trailer for each translation. However, when you update the YouTube links in Elementor, WPML overrides these links upon the next update. Solution: We recommend using the Advanced Translation Editor to manage your YouTube links. You can use the search feature within this editor to find and replace the YouTube links. Simply enter 'http' in the search bar to locate the links quickly. For detailed guidance on translating external links, please visit https://wpml.org/faq/how-to-translate-links/#translating-external-links.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where a code ?v=796834e7a283 is being added to their domain URL and suspects it is related to WPML.
Solution: The parameter ?v=XXXX in the URL is added by WooCommerce when the 'Default Customer Location' is set to 'Geolocate with page caching support'. To resolve this issue, the client should navigate to WooCommerce > Settings > General tab > Default customer location and change the setting. For further guidance, we recommend checking the WooCommerce documentation on configuring settings:
Problem: The client needs to correct WPForms on existing English and German pages without creating new pages for the forms. Solution: 1. Ensure there is one WP Form created in the website's default language, and it is used on the default language page. 2. Translate the form using WPML's translation management and the Advanced Translation Editor (ATE). 3. Make a minor change to the default language page and re-translate the page using WPML's translation management and ATE, or if translating manually, ensure the same form shortcode is used on all language pages. For detailed guidance, follow the methods outlined in our documentation.
Problem: The client is experiencing issues with the translation of variable products, specifically bookable meeting dates, which are not being updated correctly in English and German versions after changes are made to the Dutch version.
Solution: We recommend using "global" attributes for easier management, as changes to "local" attributes require manual updates to translations. If the client prefers to continue using local attributes, they should follow these steps:
1. Go to WPML -> Support -> Troubleshooting.
2. Click the following buttons:
- "Clear the cache in WPML"
- "Remove ghost entries from the translation tables"
- "Fix element_type collation"
- "Set language information"
- "Fix post type assignment for translations"
This troubleshooting procedure + an update to the product translation should resolve the issue.
