Problem: The client wants to reactivate the WPML plugin on a website where the license had previously expired. The client has a license for 3 domains and has registered the new URL in their WPML account but is unable to enter the key or code in WordPress. Solution: To reactivate WPML on your site, follow these steps: 1) Visit https://wpml.org/account/websites/ 2) If the site URL is already registered, delete it from the list. 3) Re-enter the site URL to generate a new site key. 4) Click "Show key" and copy the new site key. 5) Go to your WordPress dashboard, navigate to Plugins > Install > Commercial (tab), and enter the key. If WPML is still registered there, deregister it first.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
