damienC-18

Problem:
The client was unable to find two specific strings for translation in the Admin texts of their website's login and register elements.

Solution:
We recommended the client to make a full backup of their site before proceeding. After gaining temporary access to the client's WP-admin, we scanned for strings in the "Houzez Login Register" plugin from WPML -> Theme and plugins localization. We successfully located the strings and they can now be found in WPML -> String Translation, under the domain "houzez-login-register".

If you're experiencing a similar issue, we recommend you to:
1. Ensure your site is fully backed up.
2. Go to WPML -> Theme and plugins localization and scan the plugin or theme you need.
3. Look for the strings in WPML -> String Translation, under the appropriate domain.
For more information you can check our documentation: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scan-the-theme-or-plugin

If this solution doesn't look relevant to your issue, please open a new support ticket with us.