Problem: The client is experiencing issues with translation connections not saving and resetting on subsites other than the main blog ID in a multisite environment. The issue arises when using a specific function in their theme that switches to the main site blog, queries for posts, and then restores the current blog. Solution: We explained that it is not possible to connect original content and translations between different subsites on a multisite network, as each subsite has its own tables and WPML language settings. This limitation is likely causing the observed issues with translation connections not being saved. If you're experiencing similar issues, we recommend reviewing the purpose and implementation of any custom functions that interact with WPML and multisite setups.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client reported that their website was displaying posts in English when clicking the 'load more' button, even though the default language of the page was set to Chinese (zh-hans). Solution: We suggested the client to try a specific solution related to WPML rewriting the .htaccess file, which could potentially resolve the issue of posts loading in the incorrect language. The detailed steps can be found here: WPML Forum Post.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
