Problem: You have unwanted translated contents in your database that you wish to delete. Solution: If you're experiencing this issue, we recommend you follow these steps to remove the unwanted translations: 1. Take a full backup of your site and database. 2. Navigate to WPML > Support > Troubleshooting. 3. Click on the following buttons: - Clear the cache in WPML - Remove ghost entries from the translation tables - Set language information - Cleanup and optimize String tables After completing these steps, please check if the unwanted entries are still present in the database. If they persist, provide more details about the table and a screenshot of the entries you wish to remove for further assistance.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client needed to translate pages into English with different content from the original Italian pages, and also wanted to know how to link these new English pages to an existing photo gallery. Solution: We provided two options: 1) Manually translate content using the native WordPress editor. This method allows adding specific content in the translation to ensure it aligns with the default page. For detailed instructions, please refer to this guide. 2) Create a standalone page in English and link it as a translation to the default language. After creating the English page, follow the instructions in this guide to link it as a translation of the default page.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problema: Dopo aver importato un backup con il plugin WPML installato, non riesci a pubblicare le traduzioni e le pagine tradotte scompaiono. Soluzione: Se le pagine tradotte non appaiono o sono scomparse, potrebbero essere state cancellate e si trovano nel cestino. Segui questi passaggi per risolvere il problema: 1. Cambia la lingua in inglese e controlla la sezione Cestino. Se trovi la pagina nel Cestino, ripristinala. 2. Se il problema persiste, potrebbe essere legato alla sincronizzazione delle pagine. Prova i seguenti passaggi: - Vai su WPML > Supporto > Risoluzione problemi - Clicca sui seguenti pulsanti: -- Sincronizza le tassonomie dei post [Seleziona 'Pagine' dal menu a tendina e poi clicca il pulsante] -- Pulisci la cache in WPML -- Assegna lo stato di traduzione al contenuto duplicato -- Imposta le informazioni sulla lingua -- Correggi l'assegnazione del tipo di post per le traduzioni - Dopo aver completato, pulisci le cache del tuo sito e del browser. - Apri la pagina o il post predefinito e apporta una piccola modifica al titolo. - Salva le modifiche e aggiorna la traduzione. Se la soluzione proposta non risolve il problema o se le informazioni sono obsolete, ti consigliamo di verificare i problemi noti e di confermare che hai installato le versioni più recenti dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto qui.
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