Problem: The client reported an issue where a dynamic ACF image that displays correctly on other posts was not showing on a specific translated post. The expected behavior was for the image URL to appear in the Advanced Translation Editor, but it was missing, leading to the image not being displayed on the front-end. This issue was occurring despite the functionality working correctly on other parts of the website. The client was using the Avada theme.
Solution: We recommended the following steps to resolve the issue: 1. Delete the image in the default language post. 2. Update the post. 3. Re-upload the image and update the post again. 4. Update the translation. 5. Check if the image appears on the front-end.
If the solution provided here is not relevant to your case, either because it's outdated or it doesn't apply to your situation, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
