Problem: The client was experiencing an issue with incorrect spelling in their website's contact form where the word 'Telelefono' was misspelled and needed to be corrected to 'Telefono'. The client was using WPML and the Houzez theme.
Solution: 1. We instructed the client to navigate to Theme Options > Translation > Property Details Page > Contact Forms > Phone to find the text for edition. 2. We clarified that the text in the main language comes directly from the Houzez theme options and is not connected with WPML. 3. We advised the client to edit the translation by going to WPML -> String Translation and searching for the string 'Teléfono'. 4. We asked the client to test if the issue was resolved on their end.
If you're experiencing a similar issue, we recommend you follow these steps. However, please note that this solution might be irrelevant due to being outdated or not applicable to your case. If after trying these steps the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
