Problem: The client is experiencing issues with the synchronization of 'locked' fields between languages in their Options Page CPT. The fields are not syncing as expected when switching between the WPML translation editor and the standard WordPress editor. Solution: We recommend consistently using the WPML translation editor for making updates to ensure that translations are not lost when switching back to the WordPress standard editor. If the field is set to 'Translate', update the choice in the original language, and then translate it in the WPML editor. Avoid editing the translation using the WordPress standard editor after setting it in the WPML editor to prevent losing the translation. The 'Copy Once' setting copies the field value only the first time; if the original language value is updated later, it will not update in the translation. Conversely, 'Translate' does not copy the value, allowing you to set the translation value manually.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
