Problem: You are trying to translate a page on your website using WPML, but encounter issues with markers during the translation process. Solution: If you're experiencing issues with markers while translating a page, we recommend that you highlight the first word in yellow and the second word in red. Initially, you might have marked both words in red and then applied yellow to the first word, which does not match the original order. To resolve this, press the "Copy" button to copy the same marker format, and then re-add the translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with logging into their WordPress admin in different languages and editing translated pages using Elementor and Yoast SEO. They encounter a redirection issue where the login page switches domains, and credentials do not work unless the browser cache is cleared. Additionally, when editing translated pages, Yoast SEO does not appear in Safe Mode, and a PHP deprecated error related to the rtrim() function is displayed.
Solution: We recommend the client to ensure that their browser cache is cleared regularly to prevent login issues. For the PHP deprecated error, it is advisable to check the PHP version and update it if necessary, as older versions might not fully support current WordPress functionalities. Regarding the issue with Yoast SEO not appearing in Safe Mode, this is expected behavior as some plugins are disabled in Safe Mode to ensure stability and performance. Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are trying to edit a paragraph in the original language on your website, but after saving, the Advanced Translation Editor (ATE) does not detect any changes, and therefore, does not prompt for further translation. Solution: If you're experiencing this issue, we recommend disabling any object cache or Speed Optimizer plugins while making translations. This can sometimes resolve the issue where changes to the original language are not detected by ATE. Here are the steps you can follow: 1. Disable the object cache in your website's caching settings. 2. If you are using a Speed Optimizer plugin, disable it temporarily. 3. Make some changes to the default language page and check if ATE now recognizes these edits. If the problem persists, it might be due to specific configurations or other plugins affecting WPML's functionality. Since the solution provided might be outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are experiencing instability with the Yoast Redirects feature when the WPML SEO plugin is active. Errors occur when saving new redirects, and the domain of the Redirect To URL is missing when both plugins are active. Solution: We recommend disabling the WordPress guess redirects to resolve this issue. You can do this by adding the following code to your
After adding the code, go to Settings -> Permalinks in your WordPress dashboard and update the permalinks. This should help stabilize the Yoast Redirects feature.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is experiencing issues with visitors being directed to sub-directory URLs instead of the correct domain URLs after changing the WPML-Language setting for different domains. Additionally, there are problems with a distorted home page and missing background images when switching to French. Solution: After migrating from staging to production please run the WPML troubleshooting options available at WPML > Support > Troubleshooting (Cleanup) > Clear the cache in WPML. This action can help resolve issues inside the Advanced Translation Editor.
If this solution does not resolve issues or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at our support forum.
Problem: If you're experiencing multiple sentences appearing in the same segment (row) in the Advanced Translation Editor (ATE). Solution: We recommend you adjust your ATE settings. In the Advanced Translation Editor, click on the settings icon located in the right upper corner. Here, disable the option
I prefer bigger segments
. Please note, these changes will only affect new translation jobs. To apply this setting, edit your original content, save it, and then reopen the translation editor. This option is enabled by default in the new Gen3 UI of the Advanced Translation Editor.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
