Problem: The client's bilingual website in English and French does not allow WordPress editors to switch languages while editing, despite having the Pro version of PublishPress Capabilities and Permissions. The editing pencil icon is greyed out. Solution: We recommend reviewing our documentation on WPML user roles and capabilities. Additionally, ensure that the editors are added as translators within WPML by navigating to WPML->Translation Management->Translators.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at our support forum.
