translation credits

Это форум технической поддержки WPML – плагина для многоязычной WordPress.

Доступно для чтения всем, но только клиенты, купившие WPML, могут оставлять сообщения. Сотрудники WPML отвечают на сообщения форума 6 дней в неделю, 22 часов в сутки.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Часовой пояс сторонника: Europe/Kyiv (GMT+02:00)

Помечено: Exception

Эта тема содержит 7 ответов, имеет 0 голоса.

Последнее обновление: Andrey 2 дня, 6 часов назад.

При содействии: Andrey.

Автор	Записи
24 февраля, 2025 на 8:38 дп #16739367
irinaH-2	Предыстория вопроса: I am trying to translate my website, скрытая ссылка, using the WPML plugin. I purchased the plugin and have just started the translation process. Симптомы: The plugin indicates there is a mistake and I need to pay for translation. Вопросы: What did I pay for when I bought the plugin? How many words were included in the price? What should I do now? How can I understand for how many words I have to pay?
24 февраля, 2025 на 12:32 пп #16740936
Andrey Supporter Языки: Английский (English ) Русский (Русский ) Часовой пояс: Europe/Kyiv (GMT+02:00)	Спасибо за обращение в службу поддержки WPML. Не могли бы Вы показать проблему на скриншоте с который столкнулись?
24 февраля, 2025 на 2:39 пп #16741630
irinaH-2	What did I pay for when I bought the plugin? How many words were included in the price? What should I do now? How can I understand for how many words I have to pay?
24 февраля, 2025 на 3:10 пп #16741855
Andrey Supporter Языки: Английский (English ) Русский (Русский ) Часовой пояс: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. Visit https://wpml.org/purchase/ to see what WPML offers. You can also review our terms and conditions at https://wpml.org/home/terms-and-conditions/. You also have 90,000 translation credits available for automatic translation. WPML uses these credits to calculate the cost of your translations. Each translated word has a credit value depending on the translation engine you choose: - WPML AI – 4 credits per word - DeepL – 2 credits per word - Google Translate – 2 credits per word - Microsoft – 1 credit per word For more details, you can check the pricing for automatic translation at https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/. Based on your screenshot, it appears that you need to assign credits to your current website in order to continue using automatic translation. Please refer to this link for more information: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/#assign-automatic-translation-credits.
25 февраля, 2025 на 1:02 пп #16745790
irinaH-2	I dont really understand why I have to assign credits. Second, If I bought WPML why you give me a choice of other engines? Which one I have to choose? Are they do the same work? which one is the best with the translation? Of course I can choose the one which is cheaper.... What will happen if I choose Google translation for example? I have been already using it before on my website, but I didnt like the translation. Why then I bought WPML plug in for 100 euro if you advise me again google and Microsoft translation???? I don't need then wpml translation. I tont understand how it works. Please explain Новые потоки, созданные Andrey и связанные с этитм потоком, приведены ниже: https://wpml.org/ru/forums/topic/%d1%81%d0%bf%d0%bb%d0%b8%d1%82-why-you-give-me-a-choice-of-other-engines/
25 февраля, 2025 на 1:25 пп #16746065
Andrey Supporter Языки: Английский (English ) Русский (Русский ) Часовой пояс: Europe/Kyiv (GMT+02:00)	The credits are assigned to your wpml.org account, and you need to allocate them to the sites where you want to use them. This will also resolve the issues mentioned in the screenshot you provided. You can change the translation engine if needed; there are four options available. Please have a look here: https://wpml.org/documentation/automatic-translation/how-to-change-automatic-translation-engines/. If your original issue is resolved, may I kindly ask you to open a new ticket for each new question detailing the issue? This will help address the issues efficiently and also help other users with similar problems to find solutions when searching the forum.
26 февраля, 2025 на 1:04 пп #16751040
irinaH-2	I have closed this ticket, and opened a new one with a new question. But still no one answered it
26 февраля, 2025 на 4:16 пп #16752179
Andrey Supporter Языки: Английский (English ) Русский (Русский ) Часовой пояс: Europe/Kyiv (GMT+02:00)	I do not see any new support requests from you, so I created one and will address your questions about the translation engines. I will reply here: https://wpml.org/ru/forums/topic/сплит-why-you-give-me-a-choice-of-other-engines/ If you have another question regarding WPML, please create a new request or share it with me if it's already been created.