Problem: You are trying to display a listing on the French version of your site, but it is not showing up. Solution: 1. Verify that the grid template used for the listing is translated into French and that the correct filtering rules are applied in the second language template. 2. Manually edit the second language grid template to ensure the filtering rule is correctly set for French. Refer to the jet engine documentation for guidance on handling integration issues with custom fields. 3. In your WPML settings, navigate to WPML > Settings > Custom fields / Custom term meta and ensure that the 'event-recording-date' field is set to 'COPY'. After setting this, resave the default language post to copy the settings.
If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
Problem: JetEngine Filters are not functioning correctly on the French version of the client's website. Solution: We have reset the translated value to 'Chicken'. We recommend following the workaround provided in the WPML errata page for issues where JetSmartFilters' smart filters for custom fields are not translated in secondary languages. You can find the detailed steps here:
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us for further assistance. You can do so by visiting the WPML support forum.
Problem:
In several places on the site, we have hyperlinked text and buttons that either link to specific pages or that link to media files (PDFs). However, these are English PDFs. How can I change the link for the translated side of the site?
Solution:
You can translate the links added to the page in the advanced translation editor with the following steps:
- Edit the translation with the advanced translation editor
- Use the search field to find the original link
- Add the translated link
