Problem: The client is attempting to replace the default country flag with a custom icon on their homepage using WPML, but the old flag, specifically the Dutch flag, continues to appear instead of the intended Belgian flag. Despite following initial steps to change the flag, the custom icon only appears on non-home pages. Solution: We recommend reviewing the documentation on how to add a custom flag at here. Ensure that you upload the flag in SVG format instead of PNG, as SVG files tend to display more consistently across different pages, including the homepage.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: You are using WPML to translate pages on your site, but pages added via 'Translate your content' are not appearing in 'Translations', preventing you from starting to use translations for these pages. Solution: First, ensure that you have assigned translations to yourself. You can check how to do this by visiting the WPML documentation on choosing how to translate. Additionally, verify that your translator (or you, if you are translating yourself) have all the proper language pairs set up.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
