Problem: You are using the WoodMart theme with WPML's automatic translation and have encountered issues where the HTML Blocks in Tab1 and Tab2 are not displaying on the frontend despite being translated. Additionally, the WooCommerce Custom Product Addons module does not appear on the frontend after translation. Solution: For the HTML Blocks in Tab1 and Tab2, we found that the content is stored in custom fields named
1
_woodmart_product_custom_tab_html_block
and
1
_woodmart_product_custom_tab_html_block_2
respectively. We recommend setting the translation preference for these fields to "Copy" in WPML → Settings → Custom Fields Translation, which allows the content to be reused in translations. These are system fields, so you'll need to manually select them under the "Custom Fields Translation" section. For detailed guidance, please refer to our documentation on translating custom fields: Translating Custom Fields.
If the solution provided here does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client's inquiry form displays correctly in English but incorrectly in French and Spanish on their website. Solution: We identified that the issue was related to a known problem where line breaks are ignored when using the Advanced Translation Editor. We applied the workaround mentioned in the related errata page. We recommend checking if the forms now display correctly in French and Spanish. If you're experiencing this issue, we suggest applying the same workaround as described on the WPML errata page.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
