Problem: You are experiencing issues with syncing translations for menu sub-voices and the GiveWP donors dashboard. Translations are not appearing in the main menu, and filtering strings by domain does not show results when GiveWP is activated. Solution: We recommend syncing the menus via WPML-> WP Menu Sync after ensuring that the strings are translated in the string translation section. This should resolve the issue with the menu translations not appearing.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: You are trying to convert 8,000 articles from qTranslate to WPML across multiple WordPress instances. The first batch of 2,000 articles was successful, but subsequent attempts with additional batches are failing, as the import script runs indefinitely without completing, and the total number of articles displayed exceeds the expected count. Solution: The issue may be due to missing titles in some languages, which causes the importer to malfunction. Here are the steps we recommend: 1. Download the modified version of the qTranslate importer from here. 2. Start over before you have run the import. 3. Reset WPML and deactivate if you have it configured. 4. Deactivate qTranslate x importer, and upload the new version. 5. Activate qTranslate and save the settings. 6. Deactivate qTranslate. 7. Activate WPML but do not run the setup wizard. 8. Activate qTranslate x importer and run the importer now. Please try these steps and let us know how it goes.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is trying to import content from qTranslate to WPML using the qTranslate Importer but is facing issues. The import script has been running for days without significant progress, and the article counts for each language are incorrect, with less than 3000 articles converted per language, except for the main one.
Solution: 1. Restore a backup of the site before the import process began. 2. Ensure that the WPML plugin is activated and the language codes match those in qTranslate. If necessary, create a custom language in WPML with the correct language code. 3. Disable all plugins that are not necessary for the import. 4. Enable WordPress debug logging by adding the following lines to the
wp-config.php
file:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
This will save errors to a
debug.log
file in the
/wp-content/
directory. For more information on debugging WPML, visit WPML Debugging Documentation. 5. Follow the import process using the guide at qTranslate Importer Guide. 6. Always back up your database before making any changes.
If the provided solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.
