Problem: The client is working on a site under development and is trying to use WPML with WP All Import. They are facing issues with automating the WPML export and import process, as it requires manual initiation. Solution: We confirmed that the WPML Export & Import add-on does not support automation through cron jobs, webhooks, or custom PHP calls. The import process must be manually triggered. For automating the import process, the client needs to configure WP All Import directly. The WPML add-on only ensures that the multilingual data is correctly structured and mapped during the import. For more details on how to import with WPML Export & Import, please visit WPML Export & Import documentation.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing random crashes with a 500 error page when browsing their site in English, with the main language being Latvian, after activating the 'Gift Cards For WooCommerce Pro' plugin by WP-Swings. Solution: We recommend trying the workaround provided in the following documentation: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/. This involves adding code to the theme's
functions.php
file. It is important to back up the database before making any changes.
If this solution does not apply to your situation, or if it is outdated, we encourage you to check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client is unable to translate strings from English to Latvian for a new gift card plugin. Despite translating the string "You Print & Give To Recipient" to Latvian, it still appears in English on the frontend. The client has already increased the memory limit, deleted and re-translated the string, but the issue persists. Solution: We recommend checking for duplicate strings that may not have been translated. Here are the steps to follow: 1. Navigate to WPML > String Translation and at the bottom of the page, enable the checkbox "Look for strings while pages are rendered". Then, visit the frontend page where the string should appear and return to WPML > String Translation to search for the string. 2. If the string is not found in WPML > String Translation, it might be registered as admin text. Follow the process outlined in our documentation to find and translate admin text strings: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.
