justusR

Problem:
After translating product category taxonomies, cusrev reviews are no longer displayed in the translated categories, showing "Keine Rezensionen vorhanden" instead. The synchronization of product categories does not resolve the issue.
Solution:
We recommend modifying the code in the Customer Reviews for WooCommerce plugin to ensure compatibility with WPML. Here are the steps:
1. Open the file at

...\wp-content\plugins\customer-reviews-woocommerce\includes\blocks\class-cr-reviews-slider.php

.
2. Navigate to line 156.
3. Replace the existing code block with the following:

} elseif ( has_filter( 'wpml_current_language' ) ) {<br />    // WPML compatibility<br />    global $sitepress;<br />    if ( $sitepress ) {<br />        remove_filter( 'comments_clauses', array( $sitepress, 'comments_clauses' ), 10, 2 );<br />        foreach ( $post_ids as $product_id ) {<br />            $trid = apply_filters( 'wpml_element_trid', NULL, $product_id, 'post_product' );<br />            $translationIds = apply_filters( 'wpml_get_element_translations', NULL, $trid, 'post_product' );<br />            foreach ( $translationIds as $translationID ) {<br />                $post_ids[] = (int) $translationID->element_id;<br />            }<br />        }<br />        $args['post__in'] = $post_ids;<br />    }<br />}

After applying this change, reviews should display correctly across all translated categories.

Please note that this solution might become outdated or may not apply to your specific case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket.

Problem:
If you're experiencing issues with your FSE website using WooCommerce, where the base language is Dutch and German has been added, and you notice that after translating the shop template, the website redirects to /de/shop-2 (an empty page) instead of /de/shop, this might be due to inconsistent translation settings.
Solution:
We recommend checking if the products and related content (like attributes or categories) are consistently translated. In WooCommerce setups with WPML, it's crucial that either all elements are translated or none are, to avoid fallbacks to the default language which can lead to inconsistencies and errors. Here's what you can do:
1. Go to Products >> Categories in your WordPress dashboard.
2. Switch to the German language.
3. Delete any translated categories.
This should resolve the issue, and your shop page should now display the correct products in German. Please check and confirm if this resolves your problem.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.