Problem: The client is trying to synchronize products across different languages on their WooCommerce site using Judge.me, but faces issues because Judge.me does not detect products in different languages due to incompatibility with WPML. Solution: We recommend that the Judge.me developers join the WPML Go Global Program to achieve compatibility. They can reach out to us through https://wpml.org/documentation/support/go-global-program/. Additionally, Judge.me has opened a feature request for WooCommerce multilanguage compatibility with WPML, which can be viewed here: https://feedback.judge.me/suggestions/115563/woocommerce-add-multilanguage-compatibility-with-wpml.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to update translations with new glossary items on already translated pages. Solution: If you're experiencing this issue, we recommend checking our guide on how to manage glossary entries. You can find detailed instructions here: How to Create and Manage Glossary Entries.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through our support forum.
Problem: The client wants to add a currency code after the price in WooCommerce, such as USD or EUR, and modify the language selector to match the style of the currency selector. Solution: To display the currency code after the price, you can use the
woocommerce_price_format
filter. Here is an example of how you can customize it:
add_filter('woocommerce_price_format', 'custom_woocommerce_price_format', 10, 2);<br />function custom_woocommerce_price_format($format, $currency) {<br /> return '%1$s %2$s ' . $currency; // Shows the currency code after the price<br />}
For more details, you can refer to these documentation links:
Since this customization is outside our support scope as it involves WooCommerce settings not directly related to WPML, we recommend consulting professional developers if further customization is needed. You can find qualified developers at https://wpml.org/contractors/.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.
Problem: The client was experiencing issues with modifying text on the frontend. Some product options were displayed correctly, but the translated text did not appear, possibly due to not being added to the translation fields. Additionally, for some products, the additional options did not show up on the product page, and the product reviews data was missing. Solution: We reviewed the translation management and noticed that the post type was set to "Translatable" but was not appearing in the translation management dashboard. When attempting to translate forms by clicking the + icon, it redirected to the WordPress editor instead of the translation editor. We recommended checking the plugin's translation guide here to follow the correct translation steps.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support forum at WPML support forum.
Problem: The client reported that the German version of the menu was displaying correctly, but the layout was confusing. Additionally, manual text updates were not appearing correctly on the front end, even after force refreshing the page. Solution: We reviewed the translated menu and discovered that the size values were missing. We corrected these values and updated the translated menu. We recommend the client to check if the translated menu now works as expected. If the issue persists or if this solution becomes outdated, we advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. For further assistance, please open a new support ticket or visit our support forum at https://wpml.org/forums/forum/english-support/.
