Problem: If you're experiencing an issue where hovering over the "Visit Store" link in the admin panel shows the correct URL (e.g., parl.ee/en/shop), but clicking on it redirects you to the homepage instead of the shop page. Solution: We recommend deactivating WPML temporarily, setting the correct shop page in WooCommerce settings, and then reactivating WPML. Ensure that the admin language is set to the desired language, such as Estonian, to see if this resolves the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with their WooCommerce Shop page. The Estonian Shop page is missing, and there are two Shop pages in English. Solution: If you're facing similar issues, we recommend the following steps: 1. Navigate to Pages → All Pages in your WordPress dashboard. 2. Switch the language to Estonian. 3. Translate the 'POOD' page into English. Here's what we did to resolve the issue: - Removed the existing Estonian translation of the Shop page. - Edited the 'POOD' page in English and changed its language setting to Estonian. - This setup now allows the page to be translated back into English.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're unable to find specific checkout translations in the String Translation Management, such as 'We'll use this email to send you details and updates about your order.' and 'Enter the address where you want your order delivered.', and you have already scanned all the strings in the plugins from Theme and Plugin Localization without success. Solution: We recommend checking if you are using WooCommerce blocks for the Cart and Checkout pages. If so, consider using WooCommerce shortcodes instead due to a known issue with blocks not translating strings correctly. Here’s how to switch to shortcodes: 1. Edit the Cart and Checkout pages in WordPress. 2. Replace the WooCommerce blocks with the following shortcodes: - For the Cart Page:
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[woocommerce_cart]
- For the Checkout Page:
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[woocommerce_checkout]
3. Save your changes. 4. Navigate to WPML → String Translation, and scan the .mo files for WooCommerce. 5. Translate the strings as needed. Additionally, ensure that your WPML plugin and add-ons are updated to the latest version, 4.7.1, to benefit from the latest bug fixes and improvements. You can check the latest released versions under "My Account -> Downloads" on our site. Instructions to update can be found here. Remember to backup your database before proceeding.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: You are building an online store using Divi, WordPress, WooCommerce, and WPML, and you're facing an issue where your original Estonian content is displaying in English on your Cart page. Solution: If you're experiencing this issue, we recommend you follow these steps to resolve it: 1. Navigate to Pages → All Pages. 2. Change the language to English, then delete the translation of the page (ensure to clear the trash). 3. Switch back to Estonian, edit the page, and set the default language to English. Then, save the page. 4. Translate the page back to Estonian.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
