Problem: The client was facing an issue where internal links on their page were not being translated automatically on their live site, despite the SQL code working on their stage site. Solution: We investigated the issue and initially updated the Site URL and WordPress URL in the database to include HTTPS, which did not resolve the problem. Further analysis indicated that a specific script in the header file was causing the issue. We recommend the following steps: 1. Temporarily disable the problematic script. 2. Make a small change to the page or products where the issue was occurring and save the changes. 3. Complete the translation update. 4. Re-enable the script. This process should trigger a refresh of backend processes and result in the correct translation of links. If the links are still not being translated correctly, please open a new support ticket with us.
Problem: The client wants internal links on a page to be automatically translated from Dutch to English when translating the page. It works on the staging site but not on the live site. Solution: We recommend the following steps to resolve the issue: 1. Ensure a complete backup of the site, including the Database. 2. Access the site's database via the Hosting panel or a Database plugin. 3. Navigate to the
wp_icl_translation_status
table and execute the following query:
UPDATE wp_icl_translation_status SET links_fixed = 1 WHERE links_fixed = 0 AND status = 10;
(Note: The table prefix "wp" might differ in your database) 4. After running the query, create a new post or product and include a link to an internal page or post, ensuring that the linked page/post is properly translated. 5. Translate the new post or product and then check its translation on the frontend. 6. For all existing pages and posts, visit WPML > Settings > Translate link Target and press the Scan now and adjust links button once.
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us.
