Problem: The client wants to maintain Dutch as the default language for backend operations and translations, while setting English as the primary language on the front end of the website. The client also wants the original URL to direct to the English version, with Dutch available in the language menu. Solution: We recommend two features to achieve this setup: 1. Change the display language of the Back End: You can change the display language in the backend by navigating to Users > Profile in your WordPress dashboard. This change will only affect the user interface and not the content language. 2. Create content in any language with WPML: By using the flag option in the top-bar on the website's backend, you can switch and create content in any language, such as Dutch. This allows content creation in Dutch while keeping the website's default language as English. Currently, there is no feature to permanently set a different default language for the backend, but setting it to Dutch will remain until changed again.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are using the Divi Events Module plugin from Pee Aye Creative and are unable to translate some modules. Solution: Usually you translate the strings for each Divi Module together with your content using the WPML Translation Editor. This was an edge case, as these strings are not coming directly from the module, but instead from the plugin directly. First, scan the plugin for new strings by navigating to WPML > Theme & Plugin Localization. After scanning, you can translate the strings using the WPML String Translation module. For guidance on how to translate strings, visit the WPML String Translation guide.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum.
Problem: The client was experiencing issues with the translation queue not loading and errors when editing translations. The theme used was not compatible with the site editor, and there were layout problems on the English homepage. Additionally, the client could not translate certain parts of the site using the Divi Events Calendar module. Solution: We recommended increasing the WP MEMORY LIMIT to at least 256M, as the existing setting was too low and could cause issues. We updated the WPML String Translation to the latest version and adjusted the database entries that were 'stuck'. We also cleared old translation packages and re-sent the Gravity Forms for translation. For the issue with the Divi Events Calendar module, we suggested opening a new support ticket as it required further investigation. We also recommended checking related known issues at https://wpml.org/known-issues/ and verifying the version of the permanent fix, confirming that the latest versions of themes and plugins are installed.
If this solution does not resolve your issue or seems irrelevant, we highly recommend opening a new support ticket for personalized assistance. Please visit our support forum at WPML Support Forum.
