Problem: The client wanted to deactivate translations temporarily to import properties in English without incurring additional translation costs. They were unsure if they should deactivate the WPML plugin or if there was another method. Solution: We advised the client against deactivating the WPML plugin as it could lead to confusion with unfiltered translations appearing on the site. Instead, we recommended changing the translation settings in WPML to 'Translate what you choose' from 'Translate everything automatically'. This adjustment can be made in WPML > Settings. This way, the client can control what gets translated and avoid unnecessary costs. Additionally, we provided a link to hide languages from the front end if needed: https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client needed to ensure that hreflang tags were added to each URL in their sitemap for all three languages, as Google was not recognizing them. They were using the All in One SEO Plugin to generate the sitemap. Solution: We informed the client that WPML automatically adds hreflang tags to every page of the site, which should resolve the issue with Google not recognizing all languages. We reassured the client that there was no need to manually add hreflang tags and provided a screenshot to show that the hreflang tags were indeed present in the page code.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
