Problem: The client is experiencing an issue where the Romanian version of their website's blog section displays only the translation of the last article instead of the full list of articles, unlike the English version which displays correctly. Solution: We recommend upgrading the WPML account to either Multilingual CMS or Multilingual Agency to use the String Translation plugin, which is necessary for translating the Uncode theme. After upgrading, please verify if the issue resolves. For guidance on translating the Uncode theme with WPML, please refer to our documentation: https://wpml.org/documentation/theme-compatibility/build-multilingual-websites-using-uncode-theme-and-wpml/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client was experiencing an issue where text was displayed twice in the Blog section of their website instead of having a herobanner and text. This duplication occurred even after changing themes and disabling WPML, suggesting that the problem might not be related to WPML. Solution: We investigated the issue by replicating the site in a local testing environment. After thorough examination, it was discovered that the duplicated text was manually added in the backend. Specifically, the text was found in the navigation menu editor at
. To resolve the issue, the client needs to access this URL, click the three vertical dots icon next to the problematic text, and select "remove" to delete the duplicated content.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.
