Problem: If you're experiencing an issue where a deleted product still appears on your English website and redirects to a Dutch product page, this might be due to the translation settings in WPML. Solution: First, ensure that you have permanently deleted the product from both the site and the 'Trash' to completely remove it. If the product still appears, it's likely because of the WPML translation settings for the 'Product' post type. You should navigate to WPML > Settings > Post Type Translation and change the translation preference for 'Product' to 'Translatable - only show translated items'. This setting ensures that only translated items are displayed in each language version of your site.
If this solution does not resolve your issue or if it seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is looking to install the hreflang attribute to improve SEO for different languages on their website. They have checked their account settings and read a blog post on the topic, but they cannot find the hreflang code in the
section of their website.
Solution: We have reviewed the source code of the client's website and confirmed that the hreflang attributes are correctly placed within the
<head>
section, not the
, which is part of the body element. The hreflang tags are correctly implemented as follows:
Problem: The client wants to use the .co.uk domain extension for the United Kingdom instead of the pre-defined language code /en/ to potentially increase organic traffic. Solution: We recommend setting the desired locale for the United Kingdom in WPML by navigating to WPML → Languages and clicking the Edit Languages link. If you wish to use /co-uk/ as a language code, you should add a custom language in WPML by going to WPML → Languages → Edit languages, where you can define your desired language code. For detailed instructions, please refer to our documentation on Adding your own languages using WPML's GUI.
Problem: The client is working on SEO for multiple countries and has encountered two issues. First, they are unable to save different product categories for the same product in different languages. Second, they are questioning the effectiveness of using '/en' for the United Kingdom and considering switching to a '.co.uk' domain extension. Solution: For the issue with product categories, we explained that product categories are synchronized across translations, meaning that if a product is in category 1 in the original language, it will also be in category 1 in the translated versions. To have a product in both categories 1&2 for a translation, the client must add it to both categories in the original language as well. Regarding the domain extension concern, we have opened a separate support ticket to address this issue in detail. The client can follow the discussion and find solutions at https://wpml.org/forums/topic/split-use-en-for-united-kingdom-but-i-dont-get-any-organic-traffic/.
If this solution doesn't look relevant, please open a new support ticket at WPML support forum.
