Problem:
The client reported that each time they duplicated a single product to another language for manual translation, all product reviews were deleted.
Solution:
We recommended two workarounds:
1. Navigate to WooCommerce > WooCommerce Multilingual & Multicurrency > Settings and disable the option "By default, show reviews in all languages".
2. Alternatively, edit the file
wp-content/plugins/woocommerce-multilingual/inc/class-wcml-comments.php
. Around line 209, replace the code
if ( $this->is_reviews_in_all_languages( $obj->query_vars['post_id'] ) ) {with the following code
if ( $this->is_reviews_in_all_languages( $obj->query_vars['post_id'] ) && !isset( $_REQUEST["action"] ) ) {We emphasized the importance of backing up the database and website before making any changes.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
