Problem: The client was experiencing issues with managing media translations in WPML. They wanted to define the language for each media item and associate images between different languages. Additionally, there was a problem with an image not displaying correctly, which was suspected to be related to Elementor's caching feature. Solution: We advised the client to use the WPML Media Translation addon to manage media translations more effectively. This tool allows for the association of different images for different language versions by uploading new images directly if they are not already present in the media library. For the issue with the image not displaying, we recommended clearing the Elementor cache, which resolved the problem. For further details on using the Media Translation addon, visit WPML Media Translation documentation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are experiencing an issue with WPML's Advanced Translation Editor where the progress bar shows that some segments are not translated or validated, even though all segments have been translated. Additionally, you are unable to click the 'Complete Translation' button, and the translations are not displaying on your site. Solution: We recommend trying the previous version of the Advanced Translation Editor (ATE) as there are known issues with the current version that might be causing these problems. For more details on the specific issue related to line breaks being ignored, please visit https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
