frankG-4

Problem:
The client is facing an issue where the anchor part of internal links in a translated template remains untranslated, causing the anchor not to be found.
Solution:
We recommend manually updating the button link by following these steps:
1. Add the following XML in WPML >> Settings > Custom XML Configuration section:

2. Make a small change in the default language page to reload the translation.
3. Open the translated page and search for the URL and add the translation as needed.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
The client is trying to translate strings in the Plugin RegistrationMagic and RegistrationMagic Pro, which are not WPML ready. Despite changing a string, the changes do not appear unless 'Mark string for Translation' is activated in String Translation.
Solution:
We recommend contacting the plugin authors and suggesting they join our Go Global program where our Compatibility developers will assist in making their product fully compatible with WPML at no cost. This issue arises because the plugin is not written in an 'internationalized' way, which is necessary for compatibility with WPML. For more details on internationalization, you can visit WordPress internationalization guidelines.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.