walterS-16

Problem:
The client is using the Avada theme and translating their start page using the regular WordPress Editor instead of the WPML Editor. After updating, the translations disappear and revert to the original German text. This issue occurs regularly.
Solution:
We recommended that the client install the latest stable version of WPML instead of the beta version they were using. We provided instructions on how to switch from beta to stable versions and links to download the stable versions:

• How to install beta and development versions of WPML
• WPML Downloads
• WPML Multilingual CMS Changelog
• WPML String Translation Changelog

If you're experiencing this issue, we recommend trying these steps and ensuring you are using the latest stable versions of WPML. If the problem persists or the solution seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

For further assistance, please visit our support forum: WPML Support Forum.