alexandreP-37

Problem:
The client encountered an error related to WPML translations not being found in the database when executing SQL queries. The error message indicated that no translation entry was found for a specific element_id.
Solution:
1. We suggested that the client check if the database entries have incorrect or mismatched ID assignments and delete the incorrect entry. This step often resolves such issues.
2. We provided a link to a related support forum topic for additional guidance: https://wpml.org/forums/topic/urgent-support-needed-wpml-translation-error-no-translation-entry-found/
3. We advised ensuring that the element_id in the SQL query is set correctly, which in this case should be 2065915.
4. If the issue persists, we requested that the client provide site access securely for further investigation, ensuring that they back up the site beforehand.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.