Problem: You are using WPML for string translation on your site and have encountered an issue where some strings are translated correctly but are not visible on the frontend. These strings only become visible when the strings auto-register mode is activated. Solution: We recommend updating all WPML plugins to the latest version. This action has resolved similar issues in the past by ensuring that all components are compatible and functioning correctly.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was experiencing issues with new page creation; once created, the page was not visible in the all pages list. Solution: We resolved the issue by performing the following steps: - Access the site's Database. - Open the
simcollina_icl_translations
table and execute the SQL query:
SELECT * FROM `simcollina_icl_translations` WHERE `translation_id` <= 1;
- If an entry with translation_id = '1' is found, decide to either update this entry to a new ID or remove it. - To update, run the SQL query:
UPDATE `simcollina_icl_translations` SET `translation_id` = [NEW_ID] WHERE `translation_id` = 1;
Replace [NEW_ID] with a non-conflicting value. - Finally, re-apply the AUTO_INCREMENT Attribute with the SQL query:
ALTER TABLE `simcollina_icl_translations` CHANGE `translation_id` `translation_id` BIGINT(20) NOT NULL AUTO_INCREMENT;
If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The client changed servers for a WordPress multi-domain setup and re-created domain aliases, but the secondary domains stopped working. Solution: We recommend checking if the domains are set up correctly by following the steps in our documentation: Testing if the domains are set properly.
