Problem: You are experiencing an issue where translations set in WPML > String Translation are not loading correctly after updating to WordPress 6.7. Instead of the translated strings, the original English strings from the theme are displayed. This problem does not occur when using WordPress version 6.6.2. Solution: We recommend following the instructions provided in the erratum published by our developers, which addresses the issue of MO files not loading in WordPress 6.7 and leading to missing translations on the front end. You can find the detailed steps here: https://wpml.org/errata/wordpress-6-7-mo-files-not-loaded-and-leading-to-missing-translations-on-front-end/. If the problem persists after following these steps, please provide us with temporary admin access (wp-admin and FTP) to your staging copy for further investigation. Ensure to back up your site and database before proceeding.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue still persists, please open a new support ticket at WPML support forum for further assistance.
Problem: After upgrading to PHP 8.3.x, you are encountering a PHP Deprecation notice on Toolset Types 3.5.2. The notice indicates that the return type of OTGSToolsetCommonUtilsRecursiveDotFilterIterator::accept() should either be compatible with FilterIterator::accept(): bool, or the #[ReturnTypeWillChange] attribute should be used to temporarily suppress the notice. Solution: We recommend disabling the debug mode in WordPress to prevent these warnings from being displayed to your visitors. This can be achieved by editing your wp-config.php file and ensuring it includes the following line:
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're trying to fix string language settings in WPML > String Translation and expect to see different labels for Portugal Portuguese from Brazilian Portuguese, but instead encounter issues as shown in your screenshot. Solution: We've identified that this issue occurs if the admin language is set to Portuguese (either Brazilian or Portugal). As a temporary workaround, we recommend changing the admin language to English. Additionally, you can change the languages' names directly in WPML > Languages > Edit language table, which should resolve the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
