Hoàn tiền cho các bản dịch PTC

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

Nếu bạn đã sử dụng PTC để dịch trang web của mình và không hài lòng với kết quả, bạn có thể yêu cầu hoàn lại toàn bộ số tín dụng dịch thuật đã chi tiêu.

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Yêu cầu phải được gửi trong vòng 60 ngày kể từ ngày dịch.

Mẫu yêu cầu hoàn tiền

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Những câu hỏi thường gặp

Ai đủ điều kiện được hoàn tiền?

Bất kỳ ai sử dụng PTC trên một trang web đang hoạt động với nội dung thực tế. Chúng tôi không hoàn tiền cho các bản dịch được thực hiện trên các trang web cục bộ/thử nghiệm hoặc với nội dung giả.

Những bản dịch nào được bảo hiểm?

Chỉ những bản dịch được thực hiện bằng PTC. Việc hoàn tiền không áp dụng cho nội dung được dịch bằng các công cụ khác như DeepL hoặc Google Translate.

Có giới hạn số từ không?

Có, chúng tôi bảo hiểm tối đa 500.000 từ đã dịch.

Tôi có bao nhiêu thời gian để yêu cầu hoàn tiền?

Bạn phải gửi yêu cầu hoàn tiền trong vòng 60 ngày kể từ khi bản dịch được thực hiện.

Điều gì xảy ra sau khi tôi gửi yêu cầu?

Trước tiên, chúng tôi sẽ cố gắng sửa vấn đề dịch thuật trong chính PTC. Nếu bạn vẫn không hài lòng, chúng tôi sẽ hoàn lại toàn bộ số tín dụng đã sử dụng cho nội dung đó.