Problem: You are experiencing an issue where, despite having fully translated your pages/posts in the Advanced Translation Editor and completing the process, the translation status icon remains a red exclamation mark (or "needs update" sign) instead of changing to the green checkmark. Solution: We recommend checking if there is obsolete content data in your posts. You can do this by selecting a problematic post, editing it, and simply clicking on 'Update' to save the current content to the database. After updating, try sending the post to automatic translation again. If the status correctly displays green checkmarks (completed), the issue is resolved. For other posts or pages, you can use the bulk edit option on the listings page to update them without making any changes, and then send them to automatic translation on the Translation Dashboard.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You need to change the URL translation for WooCommerce products. Solution: We recommend enabling the translation of the product slug by adjusting your WPML settings. Here’s how you can do it: 1. Navigate to WPML → Settings → Translated documents options and select the “Translate” option. This setting allows the slug to be translated manually. 2. If you are working with an existing product and its translation, trigger an update to make the slug appear in the Translation Editor by: a. Making a small change to the product description in the original language. b. Updating the product. c. Opening the Translation Editor for the translated product. After these steps, the slug field should be available for manual translation in the Translation Editor.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
